IPS Abhishek Yadav is a 2012 batch Officer of Uttar Pradesh cadre serving as Superintendent of Police, Pilibhit District, UP and has recently been promoted to Deputy Inspector General (DIG). Known for his efficiency and citizen-first approach, he is focused on creating real ground level impact, strengthening public service delivery and tackling the rising threat of cybercrime.

On public service delivery, Yadav emphasises that the challenge is not the absence of systems, but their uneven reach. “Public service delivery is already a part of the system, but the main problem is that it doesn’t really percolate to the lowest level” he said. According to him, citizens approaching police stations often do not receive the same level of attention as those reaching higher offices. “Not everybody must come to the SP’s office” he noted, stressing that police stations must function as effective grievance redressal points.
 
To address this gap, the Pilibhit police emphasised regular feedback mechanisms, structured training of personnel and accountability. “Through regular feedback and training of our personnel, we are trying to create an atmosphere where people’s complaints are understood and taken care of properly”. While online platforms are being utilised, he underscored the need to assess real impact. “The objective is not only to do the training part, but also to effectively measure whether any change is coming at the ground level or not.”
 
Cybercrime formed the second major focus area. Despite Pilibhit being relatively quiet in terms of conventional crime, Yadav highlighted a growing threat. “You may not find a lot of murder or loot but you will find cyber frauds worth lakhs and even crores of rupees” he said, adding that such offences now account for a significant share of overall crime.
 
A dedicated cyber vigilance team is created to track organised, multi-state gangs. One major breakthrough involved busting a year-old digital arrest racket operated by a nine-member gang across several states. Importantly, Yadav stressed that victim relief remained central. “People don’t care whether someone goes to jail, they care whether their money comes back” he said, explaining If such cases are reported promptly and coordinated with banks, there is a strong possibility of freezing the fraudulent amount in time.
 
Through this approach, IPS Abhishek Yadav is steadily redefining policing making it more accessible, accountable, and aligned with the realities of modern crime.